Terms of Sale
Deadline and Ordering
Orders must be received by 30 September. No orders will be shipped beyond the 48 contiguous, continental states. There will be no international shipments for the 2024 season—we apologize for this inconvenience to our international customers. You will immediately receive an automated email confirmation of your order; thereafter, email confirmations of processing and of shipping at those respective times (check your spam if you do not receive these emails). All offerings are limited in quantity; as they become unavailable, they will be listed as “Out of Stock.” We dig through our collections—divided into various sections across nearly four acres—on a rotating basis, with different sections dug annually. Each section contains unique varieties that typically will not be offered again until we return to that section after a complete digging rotation. To avoid disappointment, don’t delay. We cannot fulfill requests from a previous year’s offerings; only items in the 2024 catalog are for sale. NOTE: We process and ship all orders in the order received, not by hardiness zone.
Minimum Order
$35.00 (excluding shipping and applicable sales tax). All additional orders, even when using a free shipping coupon, require the same $35.00 minimum purchase.
Pricing
Pricing is per bulb for all camassias, colchicums, and daffodils; per two or three-fan division for all daylilies; and per rhizome for irises, unless otherwise noted in the listing. At checkout, a discount of 10% is automatically applied to all orders of $250.00 or more.
Multiple Orders
Due to different harvest and season of planting timelines, the PHS catalogs are divided into the following categories: 1) daylilies and irises for late summer, 2) colchicums for early autumn, and 3) daffodils, camassias, et al for late autumn. Each seasonal category requires a separate shipping fee. For this reason, we strongly encourage customers to place separate orders for the different categories to make this process easier. For customers who have already placed an order and wish to order more from the same category, you may use the discounted shipping coupon code ORDERMORE to deduct additional base-rate shipping (the $35.00 minimum purchase still applies). Click the “Redeem your code” link and enter the code.
Discounted Shipping Coupon and Gift Certificate Codes
Only enter discounted shipping coupon and gift certificate codes in the “Redeem your code” section to the left of or below the “Checkout” tab prior to checkout. Do not enter coupon or gift card codes in the “Gratis suggestions and special delivery information” box, as they will not be calculated. We will not refund base-rate shipping if the shipping coupon codes are improperly entered, and we will not refund PayPal transaction fees on refunds for incorrectly entered gift card codes. Using the shipping coupon code on your first order of the 2024 season cancels your order, and you will not be refunded the PayPal transaction fees—see Cancellation and Refunds. (A check fee of $1.50 will also be deducted from all refunds issued, as refunds are issued via check, not PayPal.)
Tax Exemption
If you or your organization are tax-exempt, please use coupon code TAXEXEMPT to remove taxes from your invoice. Only enter this code in the “Redeem your code” section to the left of or below the “checkout” tab prior to checkout. Do not enter the code in the “gratis suggestions and special delivery information” box, as it will not be calculated. We must receive your emailed pdf or mailed, printed exemption letter within 10 business days of ordering to avoid order cancellation.
Payment
Payment options at checkout are PayPal or mailing a personal check or money order. We love receiving checks, as they save us a whole lot of online transaction fees! Please make checks payable to PHS Daffodils. Checks must be mailed to P.O. Box 6061, St. Louis, MO 63139-0061. Your order’s place in line will be secured when you complete the online order, regardless of your payment method. Checks and money orders must be received within ten business days of placing your order to avoid order cancellation. If paying by check or money order, please write your order number in the check’s note field.
Gift Certificates
Digital gift certificates are available on the PHS Store page. The purchaser of the gift certificate will be emailed a unique code to be shared with the recipient. When redeeming the digital gift certificate, enter the code in the “Redeem your code” section to the left of or below the “checkout” tab prior to checkout, in the gift certificate section. Do not enter the gift certificate’s code in the “gratis suggestions and special delivery information” box, as it will not be calculated. We will not refund PayPal transaction fees on refunds for incorrectly applied gift certificate codes. Only one gift certificate may be used per order. Please redeem gift certificates within two years of purchase.
Cancellations and Refunds
Orders may be cancelled for a full refund within 10 business days of ordering (excluding associated PayPal transaction fees); thereafter, we will only refund 50% of the order’s value (excluding associated PayPal transaction fees) until the order is pulled for processing. Once the order has been pulled for processing and you receive an order processing email notification, all sales are final. Refunds are made via check, not via PayPal. A check fee of $1.50 will be deducted from all refunds issued.
Shipping, Handling, and Planting
We process and ship all orders in the order received, not by hardiness zone. We cannot guarantee a specific delivery date, but we will certainly keep all customers apprised via email and social media posts. What if the weather suddenly becomes cold and you haven’t received your order? Don’t panic! We wouldn’t still be mailing orders into late October and early November to colder climates if it wasn’t safe to ship and plant the products.
Daylily and Iris orders are dispatched from late August through October. Daylilies are live, bare-root plants dug fresh to order and must be planted within a few days of arrival. Unlike many daylily growers, we remove the bulk of the plant’s fans, sending only a clump of roots with attached crowns. (This method has proven highly effective for immediate reestablishment in their new home.) Irises are semi-dormant rhizomes dug fresh to order with foliage and roots trimmed, and should ideally be planted within two to three weeks of arrival.
Colchicum orders are filled and dispatched from late August through early September. Colchicum may flower or push buds while in transit, in the bag; this is completely beyond our control. It will not affect the bulb’s long-term perennial qualities in your garden and normal flowering next season. Plant the bulbs immediately upon arrival, please, especially if they have not already produced growth in transit. More than any other product we sell, colchicum bulbs are the most morphologically variable by species. Please bear this in mind should you order multiple varieties and notice radically different-looking bulbs.
Camassia and Daffodil orders are filled and dispatched beginning the first weekend of October, continuing through November. The dormant daffodil bulbs need to be planted prior to the soil freezing, anytime from mid-late October through December or even into early January, depending on your climate (freezing doesn’t mean “freezing daytime temps and nighttime frosts” but solidly frozen soil when winter sets in). Open the parcel to allow your bulbs fresh air, and store them in a dark, cool, well-ventilated area until you are ready to plant. For warmer climates, your bulbs will likely need stratifying for the best spring flowering. We cannot accommodate requests for shipping prior to the first weekend in October, to ensure proper curing has been achieved.
Bulb and Plant Condition and Size
All products mailed to you are free of pests and soil, and to the best of our knowledge—and as they are annually inspected—free of disease. All products sold are flowering size and, unless otherwise noted, are top size as they grow and are harvested.
NOTE: Our products grown in Midwestern heavy Hoyleton loam produce smaller plants overall. Our daffodils are generally smaller than what are received from Dutch importers. Our daylilies and iris plants are similarly smaller than container-grown, fertigated, or Pacific Northwestern commercial stocks. Some colchicums can produce unusually shaped bulbs, depending on the species. Camassias may be really elongated or squat. Ultimately our products are no less healthy and vigorous and are ready to provide many years of beauty in your garden. We wouldn’t send them to you if we wouldn’t be happy to receive them!
Treatment
Our production is conducted in an environmentally conscious manner. Insecticidal and fungicidal applications, if warranted, use only OMRI-listed (Organic Materials Review Institute) products. However, depending on field capacity and humidity conditions at the time of digging, a 10% chlorine dip may be employed to prevent rot issues whilst curing. During summer, fall, and winter months we allow our no-till fields to fully grow with natural cover from native and other wild plants, somewhat mimicking the natural daffodil environment. This provides a rich, nourishing, and protective habitat for our pollinators and other wildlife. We endeavor to be the best stewards possible of this precious, wild space (see our posts on Instagram).
Note: PHS Daffodils uses only recycled and repurposed shipping boxes, packing material, labels, and bulb bags (if mesh, the bags have been sterilized prior to re-use). Our labels are re-used vinyl bedding tags from our local botanical garden, and the PHS product name is handwritten in black Sharpie. We include only your ordered products and a copy of your order in the parcel, with nothing else, to save money and the environment at once (specific planting guidelines are hyperlinked in the Shipping and Handling section). Please recycle your boxes and the packing material and re-use the mesh bags for other gardening purposes.
Substitutions
We endeavor to fulfill every order as received. However, depending on the harvest and summer curing outcome, some products may prove unsuitable at shipping time. In this event, we will happily refund your money or provide a substitution of equal or greater value. Please indicate on your order which option you prefer.
Our Imagery
Unless otherwise noted, all photos on our website and social media feeds were taken by us and are our domain. With photo credit given, we are happy to share hi-res images. We do not use filters or color enhancements in any way. Whenever possible we try to show the full range of an individual variety’s color and morphological nuances throughout the life of the flower as it grows for us. To that end, the flowers are
photographed in the field, on the spot, regardless of weather and lighting conditions in that moment. We do not supplement lighting or clean or prep the flowers in any way, taking the most natural approach possible. It is important to note that climate, weather, soil nutrition, available moisture during bud set and flowering stages, and light exposure can greatly impact the flower’s color and, in some cases, its morphological characteristics. Daffodils in particular may experience subtle to dramatic color metamorphoses during flowering: pinks often open yellow and greenish-orange; reverse bicolors often open all yellow before the corona turns white; and many white varieties open with some degree of yellow throughout the flower, or take on yellowish tones upon maturity. In some years, normally solid-colored cups manifest with rims; doubles may be ultra-full, loosely-packed, or doubled only in the corona; and “toothed” or “crispa” varieties—those with knobby, hooked, and jagged ruffling on the corona’s flange—can be subtle to greatly exaggerated. Frosts and freezes can create puckered or creped textured petals. We like to think these variables keep things interesting! Please be mindful of these traits during the first year as your new plants settle into their new environment and please make use of our photos for comparison.
Guarantee
We only guarantee varieties to be accurately named; otherwise, all sales are final. One’s environmental factors (such as soil and exposure), climatic factors (such as extremes of heat and cold, and seasonal droughts and flooding), and cultural factors (such as planting techniques and annual maintenance factors) are beyond our control. Thank you for understanding.
Contacting PHS Daffodils
So that we may efficiently accommodate you, please use the “Contact” tab on our website to reach us pertaining to all questions and requests. If you have ordered from us in the past and are already using our business email, please continue—it is the same inbox as our contact form. We kindly ask that you do not use personal texting, Facebook Messenger, and Instagram Direct Messenger (DM) to reach us pertaining to your orders. Thank you.